Immediate Issue
If you can't log in, the page is stuck, or verification is paused, then first open hbajee Contact; in the urgent message, write these 3 details: username, time, and what you see.
In Dhaka's busy times, a short message is quickly understood, then the download button below can also help.
Direct Routing
In emergencies, take direct contact path avoiding the Help Center; messages won't go to the wrong team, and replies are quicker.
First describe the problem type, then include the screenshot.
Easy Steps on Mobile
Many run APK on old phones; in that case close the app once and reopen it to work.
If needed, align with the hbajee App page, then contact again.
After completing urgent steps, the general questions path becomes easier.